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For deliveries, Dell Refurbished confines its reach to the 48 contiguous states, along with Alaska, Hawaii, and Washington D.C., omitting PO Boxes, Freight Forwarders, APOFPO, hotels, and any international location. Customers residing in Alaska or Hawaii should be aware that ground shipping is unavailable. Business days, excluding State and Federal holidays, form the basis for delivery time estimations, running from Monday to Friday. Your final bill, including taxes and shipping, will vary depending on the item and the selected shipping service. It's also worth noting that shipments to Alaska and Hawaii might come with a slight increase in shipping charges.
Dell Refurbished provides customers with the option to return their products for a credit of the purchase amount, excluding any shipping and handling costs, provided that the return is made within a 30-day window starting from the date of the invoice. The brand reserves the right to impose a 15% restocking charge on the purchase price, unless the item being returned is defective or if the need for the return stems directly from an error on the part of Dell Refurbished. Initiating a return requires doing so within the specified 30 days and securing a Return Material Authorization (RMA) number. It is also essential that the merchandise is sent back in its original packaging, along with all accompanying components.
DFS accepts Visa, MasterCard, American Express, and PayPal. DFS ONLY accepts credit cards with a US billing address.
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