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Customers encountering issues such as shipping damage, defects, or incorrect orders from Best Buy are encouraged to take advantage of the return and exchange period for a substitute item. For those looking to return products through the mail, contacting 1-888-237-8289 is suggested to receive step-by-step instructions. When dealing with major appliances, it's advisable to check them thoroughly before accepting the delivery; any subsequent concerns can be addressed by calling 1-888-237-8289. Additionally, Microsoft Office purchases qualify for a complete refund if returned within 30 days. Unopened services that cannot be taken back to the store are still eligible for help, accessible by reaching out to 1-888-237-8289. The return policy applies to all types of products—new, clearance, open-box, refurbished, and pre-owned—and begins on the day the customer receives their order.
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