Crocs Coupons & Promo Codes

Return Policy & Exchange Policy

Understanding that unworn and unwashed items might occasionally need to be sent back, Crocs offers a 30-day return policy starting from the purchase date. In such cases, the brand ensures that the cost of the goods and any applicable sales taxes are refunded to the customer, reverting to the original form of payment. However, it should be noted that shipping costs from the first transaction are not refundable, irrespective of the return channel, be it in-store or via the internet. Returns are managed with efficiency by the brand, generally taking around 10-14 working days to finalize after the returned items are received.